GDPR Privacy Policy

This policy relates to the privacy of your personal data at Safety Systems Distribution Ltd.

About Us:

For more than 25 years, we have worked across the UK and Ireland, providing care and safety solutions to care homes, hospitals, managed housing developments, charities and many other organisations. Using the latest technology from renowned specialist manufacturers, we design, specify, install, operate and maintain automated systems for both new and existing sites, ensuring that these facilities meet the highest standards of care.

Under the new General Data Protection Regulation (GDPR) which governs Data Protection, we are required to give you a clear understanding of how and why we process your data, and what our position is in this relationship.

Data Controller:

We are the data controller of your personal data, as we set the rules and reasons for collecting data from you. This means that it is our responsibility to ensure that the data we collect is controlled effectively and protected at all times.

Should you have any queries about the processing of your data please contact us directly at:

Unit 11B Hobson Industrial Estate, Burnopfield, Newcastle upon Tyne, NE16 6EA

01207 272200

[email protected]

Why do we need your personal data and what we need to do with it:

Your personal data will be managed in accordance with the new GDPR under the following principals:

  • 1. Lawfulness, Fairness and Transparency:
    • We are required to process your personal data as part of the ongoing customer relationship
  • 2. Purpose Limitation:
    • Your data will only be collected for specified, contractual and legitimate purposes meaning that as well as using the data to maintain the relationship, we may use it for:
      • Marketing
      • Newsletter subscriptions
      • Other products/services provided by Safety Systems Distribution Ltd that we may offer to you unless you tell us not to do so
  • 3. Data Minimisation:
    • We will not ask for more information than we need for the purposes for which we are collecting it
  • 4. Data Accuracy:
    • We will update our records when you inform us that your details have changed
  • 5. Storage Limitation:
    • We will retain your personal data for the time required to provide a service to you
  • 6. Integrity and Confidentiality:
    • We have implemented processes to protect the integrity and confidentiality of your personal data

Policies and Processes we have to protect your rights as the “data subject”

Under GDPR you have a number of rights which you can exercise at any time. Should you wish to do so please contact us on the details provided within this notice. These rights may include:

  • the right to access all of the data we process on you. This will be supplied to you within 1 month from the request being received.
  • the right for any inaccurate data we hold on you to be corrected. We will make your amendments without undue delay
  • Where the contract has ended but consent has been obtained to process your data, you may have the right to be forgotten and your personal data to be erased without undue delay. Where we require your data (for contractual reasons), your data will be removed once the term of the contract has expired
  • the right to restrict us from processing your personal data, which can be reversed by you
  • the right in certain circumstances to object to automated decision making, whereby we may use your data for profiling purposes to make a decision.

Transferring personal data

Due to the nature of business we work with a variety of GDPR compliant businesses who act as our processors which store and process your personal data with our instructions. Below is a list of the types of processors we share data with:

  • Website hosting companies
  • Customer Relationship Management platforms
  • Marketing platforms
  • Engineers
  • Secured servers

International Transfers

At no point does your personal information leave the EU.

Discussing your rights, or this Notice

Should you wish to speak to us about the way we process your data or wish to exercise your rights as above please contact us at the address, telephone number or email detailed above. However, if you wish to direct your questions to the ICO, you can find their details at