eZone Alert System

Encompass Technology is a designer, manufacturer and developer of high quality solutions to the care industry. With more than 20 years experience of distributing other manufacturer’s products and listening to customers unfulfilled needs, a completely new system was designed based on those requirements.

eZone is a real time RFID solution unlike any other comparably placed system currently available. Using RFID technology and custom software, eZone provides everything that a conventional nurse call system does and more...lots more!

Nurse Call Fall Monitoring Dementia & Wandering Access Control Call Customisation
Nurse Call

 Staff & Patient
 Dementia &
Call Event

eZone: What's different? Simplicity!

Multiple call levels: call, assist, emergency, fall, panic, wet bed, chair, en-suite, pull cord, door, epilepsy, you name it and you can have it but only a single button to press – not 2, 3, 4 or 5, not a choice of various coloured buttons, avoiding staff confusion, requiring minimal training and ensuring fast adoption by temporary or bank staff.

One button for the resident so no more emergency calls for a cup of tea or a new staff member accidentally sending the wrong alert type. Automatic call cancellation, when a staff member responds to a call and enters the room the alarm status changes automatically to staff present and the call is reset. No buttons to press, no confusion, it’s automatic and even the staff member name is logged.

When the staff member leaves the room the system logs them out automatically and even records how long they were present.

Require additional staff assistance? Press the single call point button – eZone knows there is a staff member in the room and will automatically raise the call to the next level.

eZone Staff & Patient Location

Staff location, all day, all night...automatically! No buttons to press, no logging in and forgetting to log out or not logging in at all. All activity is stored and recorded for audit trail and reporting. No more manual checklists or completing forms at the end of a shift.

Patient location is just as easy - a fob press sends an alert which provides the client name and current location so staff don’t waste time looking for a client who is wandering.

eZone Fall Monitoring

Fall monitoring is built in to every portable device as standard. It’s not an extra, its included because we were asked for it – repeatedly!

eZone Dementia & Wandering

Each individual can be set with their own care profile and risk assessment. Alarms can be raised if they leave their room, if they leave a floor level, if they leave the building or approach an area of risk such as a kitchen or stairwell. There is no requirement for door contacts or bed monitor sensors. Should a confused client enter someone else’s room, an immediate alert is sent to staff so they can respond accordingly.

eZone Access Control

Not only do we provide call points for doors that alert if opened but these can also act as an access control system. If the staff or client fob has the required access level the door is automatically unlocked, if not the door remains closed and secure. Any attempts to open an unauthorised door can be flagged and sent via an alert, so staff are always aware of what is happening.

eZone Call Event Customisation

Call Event customisation – room by room, device by device. Every client is different and has varying requirements and reasons to call – we listened to your concerns so instead of providing system wide global text labels such as CALL, ASSIST, EMERGENCY, eZone allows customised text per room and per client fob.

What might be a bed sensor for Mary in bedroom 1 can be a pear lead handset for Joe in bedroom 2 and the call event will tell you just that!

eZone Key Components
eZone Room Unit

eZone Room Unit

Multi-purpose room unit with simple, 1 button layout. Features automatic call cancellation and staff logging including staff member name and time spent in the room. Single button to avoid confusion with call, assist, staff presence and reset and 4 independent named call levels from auxiliary inputs such as bed exit sensors, epilepsy sensors, PIR’s, handsets, enuresis sensors etc.

  • 2 jack socket inputs
  • 2 wired inputs
  • Fully text addressable
eZone Door Monitor

eZone Door Monitor

Restrict access to unauthorised staff and residents using the door monitoring point. If the user has the required access level, the door is automatically unlocked. If not, the door remains closed and secure.

  • Addressable text
  • Supervised and authorised bypass level (via staff fob)
  • Magnetic contact input
eZone Pull Cord

eZone Pull Cord

Feaures a wipe clean hygienic cord that will break free beyond a certain limit, ideal for assisting in antiligature situations.

  • Unique text address if required e.g. en-suite, bathroom, pull cord
  • Wipe clean cord helps with infection control
  • Dual, easy to grip handles
eZone Resident Pendant

eZone Resident Pendant

Allows the user to call for assistance wherever they are within the home and provides specific location. When feature enabled will automatically alert staff to wandering, fall, entering other clients rooms.

  • Provides specific location
  • Fall monitoring
  • Wandering alert
eZone Staff Pendant

eZone Staff Pendant

Provides staff with the ability to call for emergency assistance and code blue/medical alarms without needing to reach a call point. Will identify the staff member and their current room location. Provides automated staff attendance within a room and automatic call attendance with no requirement to press a fixed call point button.

  • 2 levels of alarm (programmable per fob)
  • Fall monitoring
  • Automated staff presence attendance (no requirement to attend a fixed call point and log in/out)
eZone Software

eZone Software

Full call logging and staff attendance software pack, simple to operate and no requirement for engineer attendance to change room or fob identities. Full floor plan layout options with live alarm status. Automated reporting daily, weekly or monthly as required, specific reports on an as and when required basis with simple to use drop down menus.

  • Full audit trail of all activities including night time checking and reporting
  • Automated reporting by schedule and email
  • Floor plan layouts with live alarm updates)
eZone Display Options
Alphanumeric Pager

Alphanumeric Pager

Easy to use alphanumeric pager with full text display and customised sound alerts for each call type. Enables busy staff to receive notifications on the move. There is no requirement for staff to attend a display and provides the option for a silent system.

  • 2 or 4 line display shows messages clearly
  • Up to 80 hours of battery life
  • Comes with durable plastic case and lanyard
Large Screen Display

Large Screen Display

Ideal for corridors and staff bases, the large screen display provides a clear and easy to read notification of who is calling so staff know exactly where to respond.

  • Create messages up to 5cm tall and up to 200 characters in length
  • Adjustable brightness ensures messages can be read at various light levels
  • Large size: measures 89cm x 34cm x 21cm
LCD Monitor Screens

LCD Monitor Screens

Available in sizes ranging from 8” to 52”, wall mounted monitors are perfect for use in offices, lounges and nurses stations. Shows precise location of calls via the building floor plan making it ideal for staff unfamiliar with the layout of the building.

  • Can be wall mounted or desk mounted to suit your exact needs
  • Calls are shown on the building floor plan making responding to them quick and easy
  • Multiple sizes available to suit any room and location
Smart Phones and Tablets

Smart Phones and Tablets

Receive call alerts and notifications via a smart phone or tablet without having to return to a nurses station. Connects via an existing WiFi network.

  • Staff can be alerted to calls immediately without having to return to their desk
  • Calls are shown on the building floor plan making responding to them quick and easy
  • Can use your existing WiFi network making integration quick and easy
DECT Phones and IP Handsets

DECT Phones and IP Handsets

Portable staff handsets working as a fully operational handset via the site telephone system or as an internal handset only. Features full text messaging of active calls, avoiding the requirement to carry multiple devices.

  • High quality speech while on the move
  • Easy to expand to accommodate additional staff as and when required
  • Allows staff to communicate no matter where they are in the building